1 customer reviews rated this product 5.0 out of 5 stars

Review:

feel good so far .

17 May 2013

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AUSTRALIA

ORDER DISPATCH

Orders will be packed and shipped within 1-2 business days unless otherwise specified on the product description page under the Add To Cart button.

If there is a delay or issue with sending your order, we will contact you within 24 hours to let you know.

SHIPPING OPTIONS

> EXPRESS SHIPPING (Authority to Leave - No Signature Required)

FREE for orders of $100 and over within Australia.
$6.95 for orders under $100 within Australia.
$8.40 courier surcharge to deliver to a PO Box.

Online tracking is provided.

Deliveries to metro areas of Australian capital cities should generally arrive within 1-2 business days after being shipped. Regional areas should expect deliveries to arrive 2-5 business days after being shipped.

Express Shipping is a no signature required service. If no one is at the shipping address to receive the parcel, the courier will leave it at the door or wherever you specify in the instructions during checkout. Once the parcel has been delivered to your shipping address, Joggers World, Slashsport and the courier company take no responsibility for any damage or theft that may occur. By selecting Express Shipping, you agree that any goods delivered under this "Authority To Leave" shall be deemed to have been delivered as if they had been signed for in accordance with normal delivery procedures and this authority may be used by the transport company in substitution for the receiver's signature.

If you will not be available to accept your delivery or you feel that your address is not safe to have a parcel left unattended, we recommend choosing Regular Shipping (Signature Required).


> REGULAR SHIPPING (Signature Required)

FREE for orders of $100 and over within Australia, including PO Boxes.
$6.95 for orders under $100 within Australia, including PO Boxes.

Online tracking is provided.

Deliveries to metro areas of Australian capital cities should generally arrive within 1-5 business days after being shipped. Regional areas should expect deliveries to arrive 2-8 business days after being shipped.

Regular Shipping is a signature required service. If no one is at the shipping address to receive the parcel, the driver will leave you a card in your letterbox or under your doormat advising the location where your parcel can be collected from and after what time it can be collected. In most cases, this would be your local Post Office.

TRANSPORT COMPANIES

Australia
Express Shipping orders will be delivered by StarTrack and Regular Shipping orders will be delivered by Australia Post between 9am and 5pm on business days.

Small accessories and items
Smaller items such as energy gels, laces and elastic laces will be sent via Australia Post and can be expected to be received within 1-3 days after the order has been shipped depending on location of delivery.

INTERNATIONAL (OUTSIDE OF AUSTRALIA)

ORDER DISPATCH

Orders received by 3pm Australian Central Standard Time on a business day should be packed and shipped the same day.

If there is a problem with availability or with sending your order, we will contact you to let you know.


SHIPPING OPTIONS

AUSTRALIA POST REGISTERED POST INTERNATIONAL - usually 3-10 business days with signature on delivery but no online tracking

AUSTRALIA POST PACK AND TRACK INTERNATIONAL - usually 3-10 business days with online tracking but no signature on delivery, not available to all countries

AUSTRALIA POST EXPRESS INTERNATIONAL COURIER - usually 2-4 business days to major cities and up to 10 business days to regional areas with online tracking and signature on delivery

Costs vary depending on the items purchased and the country being shipped to. To find out the shipping cost prior to ordering, please add products to your cart and on the Shopping Cart page select which country to ship to.

Your order may be subject to additional sales taxes, duty and Customs charges upon delivery that are determined by your local government.

INTERNATIONAL CUSTOMS CHARGES AND DUTIES

International (outside Australia) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government or visit your local Customs government website for specific details.

If you have any questions or queries, please don't hesitate to contact our Customer Service Manager via email: Brett@joggersworld.com.au

TRANSPORT COMPANIES

International orders are sent by Australia Post and will be delivered by your local postal service or local courier if you select the express courier option.

Returns Policy

If you are not satisfied with your purchase, contact us for a Return Authorisation.

Make sure the items are in their unworn and in original condition within 30 days of receipt.

All returns or exchanges must be pre-arranged first by contacting our Customer Service Manager via email: Carly@joggersworld.com.au

If we have sent you product which is different from what you have ordered and you seek a refund; we will provide you with a return authorisation number to return the goods to us.

If you change your mind and seek a refund, we will require you to return the shoes covering the postage charges. A full refund minus additional postage charges (e.g. express to Po Box) will be confirmed once the product has been received, and products have been deemed to be in resalable condition.

**Heart Rate Monitors
If you have turned the watch on and then wish to return it, you are not entitled to a refund as we will be unable to resell the watch if it has been used, even if only once. This is the ruling on any computer/heart rate product sold in Australia, once you have activated the battery.

Exchanges Policy

If you are not satisfied with your purchase, contact us for a Return Authorisation.

Make sure the items are in their unworn and in original condition within 30 days of receipt.

All returns or exchanges must be pre-arranged first by contacting our Customer Service Manager via email: Alexo@joggersworld.com.au.

If we have sent you the wrong size or shoe, please let us know and we will happily exchange the order, covering all postage costs.

If you change your mind, or decide that a size/colour needs to be changed, we will happily exchange the product over for you. But the shipping costs for you to return the product will not be covered, just the re-send of the new size/colour. (This does not apply to international orders).

Warranty Policy

All warranty claims must be pre-arranged first by contacting us.

If you believe the product you have purchased is a warranty claim, please contact our Customer Service Manager via email: Carly@joggersworld.com.au for a Return Authorisation.

Once we've given you authorisation, please return the product to us, with a copy of the receipt, and we will send it immediately to the manufacturer for assessment. The decision as to whether the product is repaired or replaced under warranty is at the discretion of the manufacturer.

Established in 1979, Joggers World offers South Australia's largest range of athletic performance footwear plus in-store Video Gait Analysis.

We can help advise on the best choice according to your specific/individual needs from the latest footwear ranges.

We specialise in running shoes for all abilties plus we also hold a vast selection of cross training, walking, tennis/netball shoes, and more. Anything suitable for activities such as running, jogging, trail, gym, court sports, fitness walking - we've got it!

Joggers World has been owned and operated by the Warhurst family since 1996.

Joggers World joined the Intersport group in July 2014.

Joggers World is an AUTHORISED RETAILER to all the Big Brands (Asics, Brooks, Mizuno, New Balance, Nike, Adidas, Garmin, Suunto, Skins, 2XU, Fuelbelt, Endura + more). We work with the brands to offer full services and warranties as required by Australian Consumer Protection law.

Phone: 08 8377 7667 (Ext: #1)

Email: Carly@joggersworld.com.au